We provide our customers with complete protection through our authentication guarantee, which is automatically included with every watch listed for sale on our website. To further support this commitment, we offer a complimentary Buyer’s Protection Plan.

If you purchase a Rolex watch from Chrono Paradise’s that is found to be not authentic, we will promise to refund 100% of the purchase price, plus any shipping and insurance costs associated.

At Chrono Paradise’s, we make every effort to ensure the authenticity of every watch and sometimes rely on outside experts. However, we regret that mistakes or errors may nevertheless happen. In this event, we reserve the right to correct those mistakes/errors. Please accept our apologies in advance for any inconvenience these may cause.